Frequently Asked
Questions

Have a question about our services? Find answers to the commonly asked questions below...
If you can't find the answer you require give us a call.

What types of industries does Alliance Refrigeration Group serve?

ARG serves a wide range of industries, including retail, hospitality, food production, healthcare, and pharmaceuticals. Our bespoke refrigeration and HVAC solutions are tailored to meet the unique needs of each sector, ensuring optimal temperature control and energy efficiency.

What makes ARG's manufacturing process unique?

ARG manufactures all doors in-house, allowing us to maintain stringent quality control standards throughout the entire process. This ensures that every cold room, freezer, and chiller meets our high standards for reliability and performance.

How does ARG ensure the energy efficiency of its refrigeration systems?

Our refrigeration systems are designed with energy efficiency in mind, utilizing cutting-edge technology and high-quality materials to minimize energy consumption. Regular maintenance further enhances efficiency by preventing issues that could lead to increased energy usage.

What kind of maintenance services does ARG offer?

ARG offers comprehensive maintenance agreements that include regular check-ups, preventative maintenance, and repairs. These services help ensure the longevity and reliability of our refrigeration and HVAC systems, reducing downtime and operational costs for our clients.

Can ARG provide customized refrigeration solutions?

Yes, ARG specializes in creating bespoke refrigeration solutions tailored to the specific needs of each client. Our team of design engineers and technicians work closely with clients to develop systems that meet their unique requirements and operational challenges.

What is included in ARG’s warranty for their products?

ARG provides a one-year warranty on all products designed, manufactured, and installed by our team. Clients can also purchase extended warranties as part of our maintenance plans, offering additional peace of mind and protection for their investment.

How does ARG handle the installation of their systems?

Our installation process is managed by the same skilled team that designs and manufactures our products. This ensures a seamless and efficient installation, with a focus on quality and precision. Clients can expect clear communication and professional service throughout the installation process.

What steps does ARG take to ensure the quality of their products?

ARG implements rigorous quality control measures at every stage of the manufacturing process. From design to final installation, each component is meticulously checked to ensure it meets our high standards. This dedication to quality ensures the reliability and performance of our systems.

Does ARG offer support for integrating HVAC systems with existing cold storage solutions?

Yes, ARG provides comprehensive support for integrating HVAC systems with existing cold storage solutions. Our experts work with clients to ensure seamless integration, optimizing the overall efficiency and performance of their refrigeration and HVAC systems.

How does ARG approach client collaboration and communication?

At ARG, we prioritize transparent communication and collaboration with our clients. From the initial consultation through to ongoing maintenance, we work closely with clients to understand their needs and provide tailored solutions. This approach ensures that we deliver first-class service and build long-lasting partnerships.